Where does the Brighton Marathon / BM10k start and finish?

The start is located in Preston Park, from where the participants run through the city and finish up on the seafront on Madeira Drive. You can find further information in our Charity Hub and on the website.

What date is the event?

The 2018 Brighton Marathon Weekend will take place from Friday 13th April to Sunday 15th April 2018.
Event Village (including Race Pack Collection): Friday 13th and Saturday 14th April
Cancer Research UK Kids & Teens Mini Mile Races: Saturday 14th April
BM10k: Sunday 15th April
Brighton Marathon: Sunday 15th April

Are charity places refundable?

No, we are unable to refund any places purchased.

When must runners be registered by?

You must have registered your runners on our system by Friday 2nd March 2018. There will be no exceptions made to this deadline.

Can I defer any unused places to the following year?

Yes, any places you do not fill can be carried over to the following year at cost. If anyone drops out prior to midnight on the Thursday before race day (12th April 2018) then that place can also be counted as a deferral, but you must notify us of this prior to the deadline.
Deferrals will cost £65 +VAT per place, and you will be able to purchase these in Wave 2 of charity places, which will go on sale following the 2018 event.

Do I have to fill a deferred place with the same runner?

No, the place belongs to you, the charity, and not the runner; we do not carry over any charity runner information against places, only the name of the charity. You can offer one of your places for the following year to the same person but they will need to complete another registration form, in the same way as for the previous event.

Can I transfer a place to another runner?

If a runner needs to pull out then please notify us so that we can cancel the entry from our system. This will then free up the place so that you can register another runner, but please note you must register any runners by the deadline of March 2nd 2018.

When is the deadline to inform you of runner cancellations?

You have until midnight of Thursday 12th April 2018 to let us know that a runner has cancelled and for the place to then be eligible to defer to the following year.
Please remember that if you have any cancellations after the 2nd March 2018, you will be unable to then fill that place with another runner.

Do you have a waiting list of runners I can contact?

No, we do not keep a database of runners that were unsuccessful in getting a place; anyone who comes through to us once the general entries system has shut is directed to the charity listings page.

Do you have any advertising available?

We have now sold all of our 2018 Charity Support Programme, however there may be additional advertising opportunities available, so please do get in touch should you be looking to be further involved in the Brighton Marathon Weekend.

I'm not receiving the event e-newsletter

Please make sure that you add brightonmarathon [at] mail5.mcsignup.com and brightonmarathon [at] gmail.com to your safe send list and check your junk mail to make sure it hasn’t ended up in there.
Please note that the above email addresses are not manned and you will not receive a reply should you send an email to them.
If you still have any problems, please email fran.naylor@groundedevents.co.uk

How do I register my runners?

Runner Registration for the 2018 Brighton Marathon Weekend will open at the end of July 2017. Further information about the process and system, along with user guides will be sent to you then.

Can I complete the runner registration on behalf of my runners?

No, we require each runner to register themselves to ensure that they have read through and agreed to both the terms and conditions, and collection of their Race Pack from the Brighton Marathon Weekend Event Village.
Runners must also register using their own email address, which must not be the same as another Active account holder.

My runner is having problems with their registration

Please send them through the relevant user guide to the system, which will be sent to you soon.

Please note that they will be asked for payment if they press 'Start Over' on the registration form - should they need to start the form again, they must go back to the original link that you have sent them and click on that.

If they are still experiencing problems with the process, please ask the to get in touch with us by email.

 

How can I see who has completed their registration?

Please log in to https://myevents.active.com using the account information that you created when you registered as a captain. Select ‘Manage my team’ from the first page, which will take you to your dashboard from where you will need to select ‘Team’ from the menu on the left hand side.
You will then be able to see a list of your team members that have completed the registration process.

Your point of contact has left the charity - how do I update this?

You do not need to update any details on the Active system, as these were created to be generic to the charity - the name of the team captain should be the charity name, and the associated email address should be a dummy one, ending in @registration.com.

Please notify the office if the point of contact has changed so that they can change their records.

 

I’m not running the marathon but I’m taking up one of our places as Team Captain

Don’t worry, you’re not taking up of your allocated spots. Each team has a capacity of one greater than the number of places that you have purchased to take this into account; you need to register as captain to ensure that you are able to manage the team and invite your runners to register.
You will be removed from the list of runners before we allocate race numbers.

How do I log in to Active to check my team?

Please go to https://myevents.active.com and log in using your account details. Here you can check who has completed their registration to join your charity team - click 'Manage my team' and then click 'Team' from the menu on the left hand side.
NB: DO NOT invite people to join your team from the console as they will be asked to make payment - please only send them through the registration link.
Your account username and password can be found in the email that was sent through to you containing your runner registration information - please get in touch if you are unable to locate this email.

I want to run the race and I’m the Team Captain – does this mean I have a place?

No, this does not count as a registration. You will need to register yourself to join the team in the same way that you do your fundraisers.
Please make sure to sign out of https://myevents.active.com before you follow the registration link to complete your entry.
Please ensure that you use an email address other than the one linked to the Team Captain otherwise the two registration will be linked, and your entry is likely to be removed before Race Numbers are assigned.

The MyEvents console says that I have 0 out of 0 places remaining, how do I fix this?

Do not worry, this does not apply to the number of places that you hold in the event, and will not affect your ability to register your runners.

The registration link that you send out to your runners is where the place limit is set, but that information does not display on your console.

Do you have any charity parking available at the event?

No, we do not offer dedicated charity parking. We will have our Park and Ride facility available once more, which will go on sale early 2018. Please keep an eye out for this as it sells out quickly. Further information can be found on our website: http://www.brightonmarathonweekend.co.uk/travel

It might also be worth checking out the JustPark website or app, which allows you to book parking space at an individual's property (please note, we are in no way affiliated with JustPark and cannot take responsibility should anything happen if you decide to utilise their service).

 

Will you send runners their race packs?

No, we do not send out Race Packs to any of our participants; all Race Packs must be collected from the Brighton Marathon Event Village on the beach at Madeira Drive, on Friday 13th and Saturday 14th April 2018 and all participants must agree to this in the registration form.

Can we pick up the race packs on behalf of our runners?

We do not recommend that you take on the responsibility of collecting your runners’ packs in the event that there is an issue getting them to the runner prior to the race. If, however, you still wish to do so then you can – runners can nominate someone to collect their pack on their behalf, the details of which we will email out closer to Race Day.

What is the Event Village?

The Event Village is a 3-day event in its own right, taking place across the entire weekend. It will open on the Friday, comprising all elements of what was previously the Exhibition (race pack collection, retail, massage etc.), finishing with Race Day itself, which will incorporate our post finish Beach and Charity Villages.

With this development comes the opportunity to purchase marquee space for use on the Friday and Saturday, in addition to Race Day itself.

How do I book space in the Charity Village in the Event Village?

If you would like to find out more about marquee space within the Charity Village for 2018, please contact Matthew Beale: matthew.beale@groundedevents.co.uk